Fortune Games Privacy Policy – Your Data is Fully Protected

Fortune Games takes your privacy very seriously. This Privacy Policy explains what information Fortune Games collects, why it is collected, how it is used, and the steps we take to keep your data secure.

By using the Fortune Games website or creating an account, you agree to this Privacy Policy. We encourage you to read it carefully. If you have any questions, please contact our support team.

This policy is aligned with international privacy laws and GDPR guidelines. We believe protecting user data is our responsibility — not merely a legal obligation, but a reflection of our values.

Fortune games only collects information that is necessary to provide its services. There are three main sources of data collection — what you provide directly, what is automatically collected during your use of the platform, and what is received from third parties.

Conversations with our support team may also be recorded for service quality purposes. All such records are kept under strict security.

Fortune Games uses your data primarily to improve our services and ensure your security. We always follow a minimal data usage approach, collecting only what is strictly necessary.

• For creating and managing your account.
• To process payments and complete financial transactions.
• To detect and prevent fraud.
• To monitor responsible gaming policy compliance.
• To provide customer service and support.
• To fulfill legal and regulatory compliance requirements.
• To improve platform quality and security.
• To send you relevant promotional content with your consent.

Fortune games never sells your data. However, in certain circumstances, limited information may need to be shared. In every such case, we ensure that data protection standards are upheld.

Limited financial data is shared with trusted payment gateway providers solely for processing payments. These providers are held to the same strict privacy standards we follow.

Fortune Games may be required to disclose information in response to a lawful request from law enforcement or a court order. In such cases, we provide only the minimum information necessary.

Fortune Games uses industry-leading security technology to protect your data, backed by administrative and physical safeguards in addition to technical measures.

Please keep in mind — no one can guarantee 100% security on the internet. That's why you should always use a strong password for your account and never share it with anyone.

Fortune Games uses cookies on its website. Cookies are small text files stored in your browser that help improve your browsing experience.

We use three main types of cookies — essential cookies (required for the site to function), functional cookies (to remember your preferences), and analytics cookies (to understand how the site is used).

You can also manage cookies through your browser settings. However, disabling essential cookies may cause some features of the site to stop working.

Fortune Games does not retain your data for longer than necessary. Retention periods are determined based on the type of information involved.

• Account Information: For as long as your account is active, and up to 5 years after closure for legal reasons.
• Financial Transaction Records: Up to 7 years maximum, as required by law.
• Support Conversations: 3 years from the date of last contact.
• Cookies & Usage Data: Typically up to 12 months.
• KYC Documents: Up to 5–10 years for legal requirements.

Once the designated retention period expires, data is securely deleted or anonymized so that no individual can be identified.

As a fortune games user, you have a number of rights over your personal data. We respect these rights and are committed to helping you exercise them.

To exercise any of these rights, email us at support@fortunegames.bet. fortune games aims to respond within 30 days.

Fortune Games is not intended for anyone under the age of 18. We do not knowingly collect personal data from minors.

Age is verified at registration. If we discover that anyone under 18 has created an account, that account will be closed immediately and all collected data will be deleted.

Fortune games may update this privacy policy from time to time. Changes may be necessary due to updates in the law, adoption of new technologies, or modifications to our services.

You will be notified in advance at your registered email address if any significant changes are made. Continued use of the site after any changes constitutes your acceptance of the updated policy.

The date of the latest update is always shown at the top of this page. If you'd like to compare it with a previous version, please contact support.

For any privacy-related questions, concerns, or complaints, please reach out to our dedicated Privacy Team. Fortune Games takes every concern seriously.