Fortune Games Terms & Conditions – Complete Usage Policy

These terms and conditions apply to all use of the Fortune Games platform. By accessing this website or using any of our services, you confirm that you have read and agreed to these terms.

Fortune Games is an online gaming platform offering slots, Live Casino, Sports Betting, and more for Bangladeshi players. We want every user to engage with our platform in a fully informed way.

These terms have been written in Bengali to ensure users in Bangladesh can easily understand them. For any confusion or queries, you can reach out to the Fortune Games support team.

You must be at least 18 years old to use Fortune Games. Minors are strictly prohibited from accessing this platform. A national ID or passport may be requested at any time to verify your age.

When creating an account, you must confirm that you are 18 years of age or older and that you are using your own information. Opening an account under someone else's identity is strictly prohibited.

• You must be at least 18 years old.
• You must use your real name and accurate personal information.
• You must ensure that online gaming is legal in the country where you reside.
• Only individuals who are of sound mind may open an account.

Each person may register only one account on Fortune Games. If multiple accounts are found linked to the same individual, all accounts will be closed and any accumulated balance may be forfeited.

It is the user's responsibility to keep the information provided at registration accurate and up to date. If any details change, please update your account profile or notify support as soon as possible.

Keep your password private and never share your account with anyone else. If you suspect any unauthorized access to your account, contact Fortune Games support immediately.

As part of KYC (Know Your Customer) verification, you may be asked to provide proof of identity, proof of address, and verification of your payment method. This process is in place for your protection.

Fortune Games offers multiple payment methods for deposits. All payment methods must be registered in the account holder's own name—deposits made using another person's payment account are not permitted.

Withdrawals must be made using the same payment method used for the original deposit. Processing typically takes between 15 minutes and 24 hours.

Fortune Games complies with international anti-money laundering regulations. Unusual transactions are monitored, and additional verification may be requested when necessary.

Fortune Games offers a variety of bonuses — welcome bonuses, deposit bonuses, free spins, cashback, and more. Each bonus has its own terms, which are clearly stated on the relevant offer page.

After receiving a bonus, you must meet the wagering requirement before converting it to real money. For example, a 30x wagering requirement means you must wager 30 times the bonus amount.

• The same bonus cannot be claimed more than once.
• Bonuses have a fixed validity period—typically 7 to 30 days.
• Certain games may not be eligible for bonus play or may contribute less towards wagering requirements.
• Bonus abuse may result in the cancellation of both the bonus and any associated winnings.
• Withdrawing before completing the wagering requirements will result in the bonus being cancelled.

All games on Fortune Games operate using certified Random Number Generator (RNG) technology, meaning every round's outcome is entirely random and never predetermined.

If a technical issue occurs during gameplay, Fortune Games reserves the right to void the affected round and refund the wagered amount. If the outcome of the game has already been determined, every effort will be made to record and honor that result.

In live games, the dealer's or game show host's decision is final. Disputes over live game outcomes will not be accepted without evidence of a technical fault.

For Sports Betting, once a bet is accepted, payment will be made at the accepted odds — unless a clear error is proven.

Certain activities are strictly prohibited to ensure fair play and protect all players on Fortune Games. Violations will result in permanent account closure and possible forfeiture of any remaining balance.

• Creating or operating multiple accounts.
• Use of bots, scripts, or automation software.
• Bonus arbitrage or abuse of bonus terms.
• Using another person's payment method to make transactions.
• Depositing funds from money laundering or illegal sources.
• Attempting to manipulate or hack the system.
• Harassing or threatening other players.

Fortune Games takes your personal data seriously. Information collected at registration is used solely for account management, identity verification, and compliance with legal obligations.

Your information is never sold to third parties. However, Fortune Games may be legally required to share data with law enforcement or regulatory authorities upon request.

For more details, visit our Privacy Policy Read the page.

Fortune Games places responsible gaming at the forefront of everything we do. We want every player to enjoy gaming as entertainment — not let it become an addiction.

You can set various limits on your account—including daily, weekly, or monthly deposit limits, loss limits, and session time limits. These can all be configured by you.

If you feel you may have a gaming problem, use our self-exclusion feature to temporarily or permanently suspend your account. To learn more, Responsible Gaming View page.

Fortune Games reserves the right to suspend or permanently close any account, particularly in cases of terms violations. Prior notice will be given unless the situation requires immediate action.

Users may close their account at any time by contacting the support team. Please withdraw any remaining balance before requesting account closure.

Fortune Games reserves the right to modify, add to, or remove these terms and conditions as needed. For significant changes, notice will be sent to your registered email at least 7 days in advance.

Continued use of the platform after any changes to the terms will be considered acceptance of the updated terms. If you do not agree to the revised terms, you may close your account.

If you have any questions about these terms or need clarification on anything, please get in touch. Fortune Games is committed to responding promptly and transparently.